Book With Confidence -
Our risk free Covid support
Transferable deposits and dedicated support for every customer with our worry-free service.
Booking Deposits are strictly non refundable. If your event has changed due to covid we are not in the position to make refunds. Please do not book if you are not in the position to lose your booking deposit. We can move your deposit to a different date and different act but WE WILL NOT MAKE CASH REFUNDS.
Transferable booking fee's
If your event has to change to another date, you will receive 100% of your booking fee deposit as credit to use towards new booking deposits, even if you need to book different artists.
We're here for you
We care deeply about our customers and we are doing everything we can to ensure you do not lose out as a result of the Covid-19 crisis. You won’t be on your own - we’ll be on hand to help with any changes, making it easy for you and your artists.
What if I have to cancel my event completely?
If for any reason you're not able to reschedule your event right now, we will credit 100% of the booking fee you have paid to your account with us, which you can use towards any new booking deposit made before 2023. You can also transfer this credit to a member of your family or friend.
If your event falls within the ‘lockdown’ period, the ‘Force Majeure’ clause applies. This means that no party will be liable for any failure to fulfil its obligations and means that there are no performance cancellation fees due to be paid to the act / performer by the customer.
What does my initial booking fee cover?
Your booking fee is paid for and utilised in the initial stages of a booking for Partybands to search and secure the services of your selected performers for your requested date.
It is an administrative fee for the work that we have already provided and will continue to provide for you. This is including, but not limited to: securing dates, producing contracts, providing quotes, help and advice by phone / text / email, liaising on behalf of both parties and also providing the service of a 24-hour emergency line.
Can I hold a date with the act whilst I finalise the booking with the venue and other suppliers?
We will note your strong interest in a date however, we cannot hold dates or ‘pencil them in’. At this time, we cannot block any dates out in diaries that may end up being cancelled too. We highly recommend letting us know as quickly as possible. You are more than welcome to continue to re-check availability with us whilst you are securing a new date with your venue.
Please also be aware that a new date is not secured in place until we have a completed contract and booking form for the new date.
What if the act I have booked is ill?
If your act or a member of your band becomes ill, they will have musicians in place who can step in and take their place. This is standard practice and known as a dep performer.
The worst-case scenario would be the entire band being ill, and all of their deps being ill, in this case we would start looking for an alternative band or act for your date as per our normal procedures in line with our Terms and Conditions.